Cancellation Policy

Effective Date: [Insert Date]

1. Overview

At Pasale Market Hub Pvt. Ltd ("The Pasale"), we understand that circumstances may arise where you need to cancel an order. This Cancellation Policy outlines the terms and conditions for cancelling orders placed through our multi-vendor e-commerce platform, www.thepasale.com.

2. Cancellation Period

Orders can be cancelled within [insert timeframe] from the time of purchase. After this period, orders may not be eligible for cancellation, as they may have already been processed for shipping or fulfillment by the vendor.

3. Cancellation Process

To cancel an order, please follow these steps:

1. Login to Your Account: Log in to your account on www.thepasale.com using your credentials.

2. View Order History: Navigate to your order history to locate the order you wish to cancel.

3. Request Cancellation: Click on the "Cancel Order" button next to the relevant order and follow the prompts to confirm the cancellation.

4. Cancellation Confirmation: Once your cancellation request is submitted, you will receive a confirmation email acknowledging the cancellation.

4. Exceptions to Cancellation

Please note that certain orders may not be eligible for cancellation, including but not limited to:

• Orders that have already been shipped or are in the process of being shipped by the vendor.
• Orders for personalized or customized items that have already entered production.
• Orders for digital goods or services that have been accessed or downloaded.

5. Refund for Cancelled Orders

If your order is successfully cancelled within the specified timeframe and meets the eligibility criteria, we will initiate a refund to your original method of payment. Please allow  7 Days for the refund to be processed and reflected in your account.

6. Contact Us

If you encounter any issues or have questions regarding the cancellation process, please contact our customer support team at 9851346674.

7. Amendments to Policy

We reserve the right to amend this Cancellation Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

By making a purchase through www.thepasale.com, you acknowledge and agree to abide by the terms of this Cancellation Policy.

Last Updated: April 11 2024

This Cancellation Policy is the property of Pasale Market Hub Pvt. Ltd and may not be reproduced without permission.